User Agreement and Privacy Policy

1. General Provisions

This policy of processing of personal data is made according to requirements of the Federal law from 27.07.2006. №152-ФЗ “About personal data” and defines the order of processing of personal data and measures on providing security of personal data, undertaken by LLC “Astra-Lab” (hereinafter – the Operator).

1.1 The operator puts the major purpose and condition of realization of its activity observance of rights and freedoms of the person and the citizen at processing of his personal data, including protection of rights to privacy, personal and family secrets.

1.2 This Operator’s policy regarding the processing of personal data (hereinafter – the Policy) applies to all information that the Operator can obtain about the visitors of the website,,,

2. Basic concepts used in the Policy

2.1 Automated processing of personal data – processing of personal data by means of computer technology;

2.2 Blocking of personal data – temporary suspension of processing of personal data (except when the processing is necessary to clarify personal data)

2.3 Website means a set of graphic and informational materials, as well as computer programs and databases, ensuring their availability on the Internet at the network address

2.4 Personal Data Information System – a set of personal data contained in databases of personal data, and information technologies and technical means ensuring their processing;

2.5 Impersonalization of personal data – actions, as a result of which it is impossible to determine, without using additional information, what personal data belongs to a particular User or other subject of personal data;

2.6 Processing of personal data – any action (operation) or set of actions (operations) performed with or without the use of automation means with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data;

2.7 Operator – a state body, municipal authority, legal entity or individual, independently or jointly with other persons, arranging and (or) carrying out processing of personal data, as well as determining the purpose of processing of personal data, composition of personal data to be processed, actions (operations) performed with personal data;

2.8 Personal data – any information relating directly or indirectly to a particular or definable User of the website;

2.9. User – any visitor to the website;

2.10. Provision of personal data – actions aimed at disclosure of personal data to a certain person or a certain circle of persons;

2.11. Dissemination of personal data – any action aimed at disclosure of personal data to an indefinite range of persons (transfer of personal data) or to make personal data available to an unlimited number of persons, including publication of personal data in the media, placement in information and telecommunications networks or providing access to personal data in any other way;

2.12. Cross-border transfer of personal data – transfer of personal data to the territory of a foreign state to a foreign state authority, a foreign individual or a foreign legal entity;

2.13. Destruction of personal data – any action, as a result of which personal data is destroyed irretrievably with the impossibility of further restoration of the content of personal data in the information system of personal data and (or) destruction of material media of personal data.

3. The operator may process the following personal data of the User

Surname, first name, patronymic;

3.2 E-mail address;

E-mail address; 3.3. telephone numbers;

3.4 The site also collects and processes visitors’ anonymized data (including cookies) using Internet statistics services (Yandex Metrika and Google Analytics, etc.).

3.5 The above-mentioned data hereinafter in the text of this Policy are combined with the general concept of Personal Data.

  1. Purposes of Personal Data Processing

4.1 The purpose of processing of the User’s personal data is informing the User by sending emails; conclusion, execution and termination of civil law contracts; providing the User with access to services, information and/or materials contained on the website.

4.2 The Operator also has the right to send the User notifications about new products and services, special offers and different events. The User can always refuse to receive information messages by sending an email to the Operator at with the note “Refuse notifications about new products and services and special offers”.

4.3 The anonymized data of the Users, collected with the help of the Internet statistics services, serves for collecting information about the Users’ actions on the Website, improving the quality of the Website and its content.

  1. Legal basis for the processing of personal data

5.1 The Operator processes the User’s personal data only if the User fills in and/or sends them independently through the special forms located on the site By filling out the relevant forms and/or sending his personal data to the Operator, the User expresses his consent to this Policy.

5.2 The Operator processes the anonymised data about the User if it is allowed in the settings of the User’s browser (the saving of “cookie” files and the use of JavaScript technology are enabled).

  1. Procedure of collecting, storing, transferring and other processing of personal data

Safety of personal data, which are processed by the operator, is provided by implementation of legal, organizational and technical measures, necessary for fulfillment of requirements of current legislation in the sphere of protection of personal data in full.

6.1 The operator provides safety of personal data and takes all possible measures, excluding access to personal data by unauthorized persons.

6.2 Personal data of the User shall never, under any circumstances, be transferred to third parties, except for cases related to such necessity for direct performance of contractual obligations to the User with execution of the current legislation.

6.3 In case of identification of inaccuracies in personal data, the User can update them independently, by sending a notice to the Operator’s e-mail address with a note “Updating of personal data”.

6.4 The period of personal data processing is unlimited. The User may withdraw their consent to the processing of personal data at any time by sending a notice via email to the Operator’s email address, marked “Withdrawal of consent to the processing of personal data”.

  1. Cross-border transfer of personal data

7.1 Before transborder transfer of personal data the operator must make sure that the foreign country, to the territory of which the transfer of personal data is supposed to be carried out, provides reliable protection of the rights of subjects of personal data.

7.2 The transborder transfer of personal data to foreign countries, which do not meet the aforementioned requirements, may be carried out only if the personal data subject has given their consent to the transborder transfer of their personal data and / or fulfillment of the contract, to which the personal data subject is a party.

  1. Final provisions

8.1 The User can obtain any clarifications on questions of interest regarding the processing of their personal data by contacting the Operator by e-mail at

8.2 This document will reflect any changes in the personal data processing policy of the Operator. The Policy is valid indefinitely until it is replaced by a new version.

8.3. The current version of the Policy is freely available on the Internet at